Global Player 2.0 Method
Developing an engaged, proactive mindset
Communication in Conflict
Communication defined differently: In Japan, business people tend to share thoughts and opinions in more individual settings rather than amongst the group. This is especially so when more senior members are present. Add to the mix, a cultural aversion to risk and having to speak in a non-native language, means communication is challenging at best.
Data check: In fact, a recent sampling of teams from 15 companies representing 7 different industries including retail, IT, consulting, finance, fashion, automotive and healthcare reveals that a staggering 63.6% of Japanese say they are 'frustrated', while only 8.6% of their
non-Japanese colleagues realize there may be a problem. Moreover, 51.7% say they are not confident and 55.1% say they are nervous when required to speak in English at work, especially during conference calls. How does this affect performance?
Fundamentally different: To further inflame the situation, the practice of not sharing ideas and opinions, even relatively openly, is in direct contrast to global business expectations and the rules of business engagement. It doesn't have to that way.
Global Player 2.0 is designed specifically for Japanese to develop an engaged, proactive mindset required in the global workplace.
Organizational Change in the Global Workplace
Developing the mindset: To truly develop the mindset required, the GP2.0 skills must, of course, become second-nature. We have developed a number of tools and resources to support this effort.
GP2.0 Start-up Guide: The start-up guide provides attendees with solid guidelines for getting their global team involved in the process quickly. By doing so they can increase their levels of comfort and confidence at every regular team meeting, online or off. This is a powerful and vital support tool, especially for people who are particularly shy.
GP2.0 Journal: The journal is designed to keep attendees thinking about their newly acquired GP2.0 skills and how they and others use them. These skills are leveraged naturally by native speakers and high level non-native speakers of English. By keeping a regular journal, they will internalize the GP2.0 skills faster and with a deeper understanding.
The GP2.0 Book: The GP2.0 book is written as a story to provide a strong visual experience that broadens understanding of why and how the GP2.0 method works. It can be read before or after the GP2.0 program. It is in English and Japanese for ease of absorption.
Inter connected: All of the above support tools and resources are discussed with management as part of our 'Leadership & Training ROI' workshop.
Personal support is vital to the success of the individual as they seek to develop the mindset necessary for doing business globally.
Personal Ongoing Support consists of the following:
Working Globally blog, written in native English
WorldArx blog, written in native Japanese
GP2.0 Support Community, a private forum for sharing and learning
The GP2.0 blogs bring relevant knowledge, differentiating points of view, trends and potential solutions gained from other workshops and coaching sessions. All are related to working in global environments. Also included are regular interviews with business leaders from various backgrounds, countries and industries. These leaders provide their expertise, unique views and insight, each in a different light.
GP2.0 Support Community: This community is a 24/7 online forum exclusively for attendees of the GP2.0 workshop.
The community provides timely, individually-tailored advice to each member’s question. It is moderated and monitored by workshop facilitators, with members also able to share their views and provide advice.
The GP2.0 Support Community allows a high level of personal coaching difficult to provide on a large scale.
The GP2.0 method provides a foundation for performance communication in the global workplace. Refresher lectures are usually enough for the average worker to get back on track and increase motivation. For those in management or in roles where they are required to lead, manage or communicate persuasively to meet the needs of their role, we have developed a number of options.
Advanced Performance Options include the following:
Executive Coaching, working on specific, individual goals and challenges
Refresher Lectures, keep momentum and motivation
Advanced GP2.0 workshops
Presenting Under Pressure, appearing professional even when nervous
Mastering Q&A, confidence under fire
Executive Presence, projecting a professional impression
Media Training, say it right when on camera
Pushback, getting strategies, projects and budgets approved by HQ
Your needs: Our solutions and programs are modular so that we can contain costs while customizing to meet your specific requirements .
A quick call is all it takes.